Rightsline has created this privacy statement (“Statement”) in order to demonstrate our firm commitment to customer privacy. Privacy on the Rightsline web site (the “Site”) is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices for Rightsline and any other website under which we conduct business. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.
1. A Special Note About Children
Children under the age of 18 are not eligible to use our services and we ask that such persons not submit personal information to us. Since Rightsline provides services that involve contractual obligations, which children cannot legally undertake, we ask that if you are under the age of eighteen (18) please have your parent(s) or guardian(s) register on your behalf. We believe that it is important that parents supervise their children when they are online. As a result, we require that children under the age of 18 use this service only in conjunction with parent(s) or guardian(s).
2. Collected Information
We require customers who register to use the services (“Services”) offered on our Site to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using the Services. At the time you express interest in attaining additional information, or when you register for the service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry. Customers can opt out of providing this additional information by not entering it when asked.
Rightsline uses the information that we collect to set up Services for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Services that we provide, and to send information regarding our company or partners, such as promotions and events. Customer email addresses will not be distributed or shared. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company. Again, email addresses will not be distributed or shared.
Except as we explicitly state at the time we request information, or as provided for in the Rightsline User Agreement, we do not disclose to any third party the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for Services. Rightsline does not use this billing information for marketing or promotional purposes. Rightsline uses a third party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the Site but they are not permitted to collect any information nor does Rightsline share any user information with these parties.
Customers of the Service will be using the Site to host data and information (“Data”). Rightsline will not review, share, distribute, print, or reference any such Data except as provided in the Rightsline User Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the User Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.
Rightsline may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is also used to gather broad demographic information.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our site, we may collect such information into a file specific to you. We use information in the file that we maintain for you, and other information that we obtain from your use of the services, to resolve disputes, troubleshoot problems and enforce our User Agreement.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.
3. Cookies
Cookies are files that Web browsers place on a computer’s hard drive and are used to tell us whether customers and visitors have visited the Site previously. Rightsline issues a session cookie only to record encrypted authentication information for the duration of a specific session. The session cookie does not include the username or password of the user. If the cookie is rejected, access to and usage of the Service will be denied. We use cookies on certain pages of our site. Cookies are stored on your hard drive, not on our site. Most cookies are “session cookies” which means that they are automatically deleted at the end of each session. A cookie itself does not have the ability to automatically collect personal information about you. A cookie can store certain information that identifies your computer to us so that you don’t have to re-enter your password or user preferences as frequently when you use our site.
4. Third Party Sites
The Site contains links to other web sites. Rightsline is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.
5. Property of Rightsline
Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When our Site is accessed using Netscape Navigator, or Microsoft Internet Explorer versions 4.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and available only to you. Rightsline hosts the Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, Rightsline provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Data.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that “perfect security” does not exist on the Internet.
6. Correcting & Updating Your Information
If customers need to update or change registration information they may do so by editing the user or organization record. To update a User Profile, log on to Rightsline and select My Profile to add or update information. To update Organization’s data or billing information please email: customerservice@rightsline.com.
7. Questions
Questions regarding this Statement or the practices of this Site should be directed to the Rightsline Security Administrator by e-mailing such questions to info@rightsline.com.